Legal & Policy
Privacy Policy
At Genius Garage Door Repair, we respect and value your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the laws and regulations of the United States, including but not limited to the California Consumer Privacy Act (CCPA) and other applicable privacy standards.
1. Information We Collect
We may collect the following types of information when you interact with our website:
- Personal Information: Name, email address, phone number, service address, and any other information you voluntarily provide via forms.
- Device and Usage Information: IP address, browser type, operating system, referring URLs, and interaction data using Google Analytics, Meta Pixel, and Google Ads.
- Cookies and Tracking Technologies: Cookies and similar tracking tools are used to enhance user experience, for advertising, and analytics purposes.
2. How We Use Your Information
We use the information collected for the following purposes:
- To respond to service inquiries and appointment requests
- To personalize your user experience
- To conduct internal analytics and improve our website and services
- To display targeted advertisements via Google Ads and Meta (Facebook/Instagram)
- To comply with legal obligations and protect our legal rights
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share limited information with:
- Service providers (e.g., email marketing, CRM, hosting) under strict confidentiality agreements
- Law enforcement or government agencies when required by law
- Marketing platforms like Google and Meta, only in anonymized or aggregated form
4. Cookies and Third-Party Technologies
Our website uses cookies to track user behavior and improve services. By continuing to use our site, you agree to our use of cookies. You may manage your cookie preferences via your browser settings.
5. Data Security
We implement appropriate technical and organizational safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure.
6. Your Rights (CCPA/California Residents)
If you are a California resident, you have the right to:
- Request to know what personal information we collect, use, disclose, or sell
- Request deletion of your personal data (subject to exceptions)
- Opt-out of the sale of personal information (note: we do not sell any personal data)
- Not be discriminated against for exercising these rights
To submit a request, please contact us at privacy@geniusgaragedoorrepair.com or call us at (858) 239-2313.
7. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from minors. If you believe a child has provided us with personal information, please contact us for removal.
8. Third-Party Websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of such sites. Please review their privacy policies before engaging with them.
9. Do Not Track Signals
Some browsers offer a “Do Not Track” feature. Our website does not currently respond to these signals due to lack of a consistent industry standard.
10. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:
Effective Date: July 9, 2025
Terms of Service
Welcome to Genius Garage Door Repair. These Terms of Service ("Terms") govern your access to and use of our website and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of the Terms, you must discontinue use of our services and website.
1. Use of Website
You agree to use this website only for lawful purposes. You are prohibited from using the site or its content for any unlawful, harmful, fraudulent, or malicious purposes, including but not limited to the transmission of any material that is defamatory, offensive, or otherwise objectionable.
2. Services Offered
Genius Garage Door Repair offers garage door services, including repair, installation, and maintenance. While we strive to provide accurate and timely services, all services are subject to availability, scheduling, and the physical condition of the job site.
3. Appointment and Payment Terms
Appointments may be scheduled via phone or form submissions. Prices provided are estimates and may vary upon inspection. Payment is due upon service completion unless otherwise arranged in writing. We accept cash, checks, and major credit cards.
4. User Submissions
By submitting any content (such as testimonials, reviews, or contact forms), you grant us a non-exclusive, royalty-free, perpetual, and irrevocable right to use, reproduce, and publish such content for business purposes.
5. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, and digital downloads, is the property of Genius Garage Door Repair and is protected by applicable intellectual property laws. You may not copy, distribute, or exploit any content without our express written consent.
6. Third-Party Links
This website may contain links to third-party websites for your convenience. We do not endorse or assume any responsibility for the content or practices of such third-party sites. Accessing these links is at your own risk.
7. Disclaimer of Warranties
Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.
8. Limitation of Liability
To the fullest extent permitted by law, Genius Garage Door Repair shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our website or services, even if we have been advised of the possibility of such damages.
9. Indemnification
You agree to indemnify and hold harmless Genius Garage Door Repair, its officers, employees, and affiliates from any claims, liabilities, damages, losses, and expenses, including legal fees, arising from your use of our website or violation of these Terms.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in San Diego County, California.
11. Termination
We reserve the right to terminate or suspend your access to our website or services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users of the site or to us.
12. Changes to These Terms
We may revise these Terms from time to time. Any changes will be posted on this page with the updated effective date. Your continued use of the website after such changes constitutes your acceptance of the new Terms.
13. Contact Us
If you have any questions or concerns about these Terms of Service, you may contact us at:
Effective Date: July 9, 2025
Accessibility Statement
Genius Garage Door Repair is committed to ensuring digital accessibility for people with disabilities. We strive to continually improve the user experience for everyone and apply relevant accessibility standards to enhance usability and compliance with applicable accessibility laws, including the Americans with Disabilities Act (ADA) and the Web Content Accessibility Guidelines (WCAG) 2.1.
1. Measures to Support Accessibility
We take the following measures to ensure accessibility of our website:
- Integration of the UserWay Accessibility Widget for on-page accessibility tools
- Routine automated and manual testing for accessibility features
- Ongoing employee training on accessibility best practices
- Implementation of semantic HTML and ARIA labels where applicable
2. Conformance Status
Our goal is to conform with WCAG 2.1 level AA. While we aim for full compliance, some parts of the website may not fully conform due to third-party integrations or content updates. We monitor our site regularly and address issues as they are identified.
3. Known Accessibility Limitations
Despite our best efforts, some elements of our website may pose accessibility challenges:
- Third-party content such as embedded maps or widgets may not be fully accessible
- Occasional color contrast issues in marketing graphics
- Some older documents or PDFs may not meet full accessibility standards
4. Feedback and Support
We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers or have suggestions for improvement, please contact us:
5. Assistive Technology Compatibility
Our website is designed to be compatible with major screen readers, browser zoom functions, and keyboard navigation. We regularly test compatibility with JAWS, NVDA, and VoiceOver.
6. Accessibility Enhancements
Using the UserWay widget, users can adjust font size, contrast, spacing, and more directly on the site. These enhancements aim to provide flexible access for users with different needs.
This Accessibility Statement was last reviewed and updated on July 9, 2025.
Cookie Notice
This Cookie Notice explains how Genius Garage Door Repair ("we", "us", or "our") uses cookies and similar technologies to recognize you when you visit our website. It explains what these technologies are and why we use them, as well as your rights to control our use of them.
1. What Are Cookies?
Cookies are small data files placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work more efficiently, as well as to provide reporting information.
2. Why Do We Use Cookies?
We use first-party and third-party cookies for several reasons:
- To enable basic functionality and performance of the website
- To analyze traffic using Google Analytics
- To track and optimize marketing campaigns through Google Ads and Meta Pixel
- To remember user preferences for future visits
3. Types of Cookies We Use
- Essential Cookies: Required for technical operation of the website
- Analytics Cookies: Help us understand how visitors interact with our website
- Advertising Cookies: Deliver relevant ads and measure performance across platforms
4. How Can You Control Cookies?
You can accept or reject cookies through your browser settings. Most web browsers allow some control over most cookies through the browser settings. You may also disable tracking from certain ad platforms such as:
5. Third-Party Cookies
We may allow third-party service providers to place cookies on our site to enhance functionality and provide better services. These third parties include Google Analytics, Meta Platforms, and advertising networks.
6. Cookie Banner & Consent
When you first visit our website, you are presented with a cookie banner notifying you of our use of cookies. By continuing to browse, you consent to our use of cookies as described herein.
7. Changes to This Cookie Notice
We may update this Cookie Notice from time to time to reflect changes in law or technology. Any updates will be posted on this page with a new effective date.
8. Contact Us
If you have questions or concerns about our use of cookies, please contact us:
Effective Date: July 9, 2025
Disclaimer
The information provided by Genius Garage Door Repair ("we," "us," or "our") on this website is for general informational purposes only. All information on the site is provided in good faith; however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the site.
Under no circumstance shall we have any liability to you for any loss or damage of any kind incurred as a result of the use of the site or reliance on any information provided. Your use of the site and your reliance on any information is solely at your own risk.
This website may contain links to other websites or content belonging to or originating from third parties, or links to websites and features in banners or other advertising. Such external links are not investigated, monitored, or checked for accuracy, adequacy, validity, reliability, availability, or completeness by us.
We do not warrant, endorse, guarantee, or assume responsibility for the accuracy or reliability of any information offered by third-party websites linked through the site or any website or feature linked in any banner or other advertising. We will not be a party to or in any way be responsible for monitoring any transaction between you and third-party providers of products or services.
The information provided on this site is not intended as, and shall not be understood or construed as, professional advice. While the employees and/or contributors at Genius Garage Door Repair are professionals and the information provided on this website relates to issues within our area of professionalism, the information contained on this website is not a substitute for professional advice. You should always consult a qualified professional before making any decisions based on the information provided on this site.
Neither Genius Garage Door Repair nor any of its employees, agents, or affiliates shall be held liable or responsible for any errors or omissions in the content of this site or for any damage you may suffer as a result of failing to seek competent professional advice.
All content on this site, including but not limited to text, images, graphics, logos, and digital downloads, is the property of Genius Garage Door Repair and is protected by copyright and other intellectual property laws. Unauthorized use of any materials found on this site may violate copyright, trademark, and other laws.
This site may also contain testimonials by users of our services. These testimonials reflect the real-life experiences and opinions of such users. However, the experiences are personal to those particular users and may not necessarily be representative of all users of our services. We do not claim, and you should not assume, that all users will have the same experiences.
We reserve the right to make additions, deletions, or modifications to the contents of this site at any time without prior notice. We do not warrant that the website is free of viruses or other harmful components.
By using this site, you agree to indemnify, defend, and hold harmless Genius Garage Door Repair and its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your use of the site.
This disclaimer is subject to change at any time without notice, and it is your responsibility to review it periodically to stay informed of any updates. Your continued use of the site after the posting of changes constitutes your acceptance of such changes.